Qualifications
My resume includes practical and academic work that
spans over ten years. A summary of my qualifications includes:
- Experience assessing a growing company’s
documentation needs, implementing new documentation strategies, and
developing new documentation sets.
- Experience managing projects and small
documentation teams including hiring, supervising, planning, and
other general management functions.
- Highly qualified to research, write, and
publish technical and user publications including hardcopy and
online documents.
- Expertise with online help, text documents,
graphical illustrations, document design, and computer-based
training.
- Experience working with preferred documentation
tools, including FrameMaker, Word, Acrobat, WebWorks, and RoboHelp.
- Expertise with information design and assessing
documentation distribution medium.
- Masters degree in technical and professional
writing from Northeastern University in Boston, Massachusetts.
- Published author for magazine and book, and
speaker at Help Technology Conference.
- Instructor of HTML course in continuing education program.
- Ability to learn new products, projects, and
tools very quickly.
- Strong skills with software user interface
design and with human-computer interaction, particularly for web
sites and online documentation.
- Background includes design and implementation
of web-based university.
- Experienced with oral presentations, including
training, demonstrations, and round-table discussions.
- Aggressive hands-on approach and strong
decision-making skills led to rapid advancement through levels of
documentation professions.
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